Travel Update

At Mountain Chalet Snowmass, the safety and comfort of our guests and employees are paramount. To that end, our expert staff, trained and specializing in the disciplines of housekeeping, maintenance, hotel operations, and employee wellness are closely monitoring the CDC guidelines to ensure that we are relying on the most up-to-date expert knowledge.

Travel Awareness Program

Mask Mandate

Effective June 4, 2021, Pitkin County retired its local mask mandate to follow state and federal guidelines. Aligning with the state means that fully vaccinated people may go without masks in indoor public spaces unless the setting requires otherwise. Unvaccinated people are encouraged to continue to wear masks in all indoor public spaces.
Individuals 2 years old and older must still wear masks on public transportation, such as on buses, taxis, planes, and other forms of public transportation traveling into, within, and/or out of the country, regardless of vaccination status.
Traveler Responsibility Form

Our Approach to Cleanliness

Our in-house, professionally trained housekeeping teams are well versed in the highest standards of cleaning. Our housekeeping organization monitors industry best practices and provides ongoing training in the latest techniques to ensure the highest standard of cleanliness with products and processes that are safe.

  • Products Effectiveness and Safety: When cleaning both common areas and residences, our housekeepers use quality products that are tested by the CDC, and are EPA-registered disinfectants ensuring both effectiveness and safety.

  • Surface Areas: High-touch surfaces are being cleaned with increased frequency. These include elevator buttons and panels, door handles, remote controls or touch screens, telephones, appliances countertops, and shared lobby spaces.

  • Common Areas: Our team is rearranging furniture in gathering spaces to promote social distancing between groups of travelers.  Aesthetic items in our lobbies, such as decorative pillows on furniture have gone away in favor of a cleaner environment.  Our shared lobby food and beverage amenities will be discontinued and replaced with single-service offerings where appropriate.

  • Guest Rooms: Each residence undergoes our rigorous multi-point inspection process to ensure consistency in the procedure. In our residences, you may see that throw-pillows, bolsters, and accent pillows have been removed. In the coming months, we will replace all heavy linen in our properties with a new, all-white duvet that is removed and washed between each stay.